1. Introduction
PANGISA is a marketplace platform for homes and rentals, jobs, cars, land, and services. This Privacy Policy explains how PANGISA collects, uses, stores, and protects user information.
2. Information We Collect
We may collect information such as:
- Name and profile information provided by the user
- Email address used for account login
- Phone number or WhatsApp contact provided by the user
- District/location information provided by the user
- Listings posted by users, including text, images, prices, and descriptions
- Support messages and complaints submitted through the Help Center
- Device and activity information needed for notifications, security, and app performance
3. How We Use Information
We use collected information to:
- Create and manage user accounts
- Display listings inside the PANGISA marketplace
- Allow users to contact listing owners, agents, employers, or service providers
- Provide customer support and respond to complaints
- Send important app notifications and marketplace updates
- Improve safety, prevent fraud, and maintain platform quality
4. User-Generated Content
Users may post listings, images, descriptions, prices, and contact details. Users are responsible for ensuring that the information they post is accurate, lawful, and does not violate the rights of others.
5. Sharing of Information
PANGISA does not sell user personal information. Some information, such as listing details and contact information provided by the poster, may be visible to other users so that marketplace communication can happen.
6. Firebase and Third-Party Services
PANGISA uses Firebase services such as Authentication, Firestore, Storage, Cloud Messaging, and Hosting. These services help us manage login, data storage, images, notifications, and website hosting.
7. Data Security
We take reasonable steps to protect user data against unauthorized access, loss, misuse, or alteration. However, no online system can be guaranteed to be completely secure.
8. Children
PANGISA is not specifically directed to children under 13. Users should only use the platform in accordance with applicable laws and with guardian guidance where required.
9. Account and Data Requests
Users may contact PANGISA support to request help with account information, support issues, or data-related questions.
10. Official PANGISA Communication
PANGISA shall only contact customers through +256783367042, +256743760037, or WhatsApp +256783367042. Do not agree to or trust communication claiming to be from PANGISA through any other number.
11. Contact Us
For privacy questions, complaints, or support, contact PANGISA through:
Phone: +256783367042 / +256743760037
WhatsApp: +256783367042
Email: lacytayebwa@gmail.com
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.